Mobile Expert
- Full-time
Company Description
We are a Mobile Retailer with the goal to deliver world-class service while connecting you with custom smartphone solutions matched perfectly to enhance your wireless lifestyle. We work to solve customer communication challenges and are experts at finding answers that fit the customers' wireless needs. At our Company, we pride ourselves not only with and Excellent customer experience but, an Excellent employee experience. They go hand-in-hand. We want you to bring your great skillset and personality and drive to our Team!
Job Description
Job Duties and Responsibilities:
Schedule sales appointments with current and prospective customers
Maintain in-depth product knowledge and educate customers about the products
Uphold relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met
Collaborate with the marketing department to develop and implement new sales strategies
Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers
Demonstrate advanced sales knowledge, and stay up to date on all company policies and procedures
Qualifications
Requirements and Qualifications
Passion for relationship building and selling
Confident, friendly, and outgoing personality
Customer service-oriented attitude
Strong presentation and negotiation skills
Ability to effectively communicate with colleagues and customers
Thrive as an individual and as part of a team
Minimum of high school diploma or equivalent. Associate’s or bachelor’s degrees are preferred
Minimum 2-years of experience in a sales or customer service role
Strong ability to work under pressure and perform multiple tasks effectively without being overwhelmed
Strong follow-up skills to improve lead conversion
valid driver's license or state identification
Additional Information
COMPETENCIES
Analytical skills to understand and interpret technical specifications, drawings, and measurements.
High organizational skills and ability to prioritize the work.
Ability to perform troubleshooting.
Good communication skills in English/Spanish
Competency with business-related software and systems.