Mobile Expert

  • Full-time

Company Description

We are a Mobile Retailer with the goal to deliver world-class service while connecting you with custom smartphone solutions matched perfectly to enhance your wireless lifestyle. We work to solve customer communication challenges and are experts at finding answers that fit the customers' wireless needs. At our Company, we pride ourselves not only with and Excellent customer experience but, an Excellent employee experience.  They go hand-in-hand. We want you to bring your great skillset and personality and drive to our Team! 

Job Description

Job Duties and Responsibilities: 

  • Schedule sales appointments with current and prospective customers 

  • Maintain in-depth product knowledge and educate customers about the products 

  • Uphold relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met 

  • Collaborate with the marketing department to develop and implement new sales strategies 

  • Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers 

  • Demonstrate advanced sales knowledge, and stay up to date on all company policies and procedures 

Qualifications

Requirements and Qualifications 

  • Passion for relationship building and selling 

  • Confident, friendly, and outgoing personality 

  • Customer service-oriented attitude 

  • Strong presentation and negotiation skills 

  • Ability to effectively communicate with colleagues and customers 

  • Thrive as an individual and as part of a team 

  • Minimum of high school diploma or equivalent. Associate’s or bachelor’s degrees are preferred 

  • Minimum 2-years of experience in a sales or customer service role 

  • Strong ability to work under pressure and perform multiple tasks effectively without being overwhelmed 

  • Strong follow-up skills to improve lead conversion 

  • valid driver's license or state identification

Additional Information

COMPETENCIES

  • Analytical skills to understand and interpret technical specifications, drawings, and measurements.

  • High organizational skills and ability to prioritize the work.

  • Ability to perform troubleshooting.

  • Good communication skills in English/Spanish 

  • Competency with business-related software and systems.