Alcoa Corporation is a global industry leader in the production of bauxite, alumina and aluminum, enhanced by a strong portfolio of value-added cast and rolled products and substantial energy assets. Alcoa Corporation draws on the innovation culture, customer relationships and strong brand of Alcoa. Previously known as the Aluminum Company of America, Alcoa pioneered the aluminum industry 128 years ago with the discovery of the first commercial process for the affordable production of aluminum. Since the discovery, Alcoa aluminum was used in the Wright brothers’ first flight (1903), Alcoa helped produce the first aluminum-sheathed skyscraper (1952), the first all-aluminum vehicle frame (1994) and the first aluminum beer bottle (2004). 

Today, Alcoa Corporation extends this heritage of product and process innovation as it strives to continuously redefine world-class operational performance at its locations, while partnering with its customers across its range of global products. We believe that the lightweight capabilities and enhanced performance attributes that aluminum offers across a number of end markets are in increasingly high demand and underpin strong growth prospects for Alcoa Corporation. 

Alcoa Corporation’s operations encompass all major production processes in the primary aluminum industry value chain, which we believe provides Alcoa Corporation with a strong platform from which to serve our customers in each critical segment.

The primary purpose of the position is to be an integral part of global team with specific accountability in the Order to Cash systems solutions related to manufacturing, shipping execution, cost management, planning, and quality. This role spans across all business sectors of Alcoa; bauxite, alumina, and aluminum. Primarily the existing solutions are deployed on Oracle Enterprise Applications Suite including Oracle Process Manufacturing and Order Management.

The employee participate as an internal consultant to Alcoa’s businesses and various customer groups to understand their business needs and guide them through solutions available. The role will interact with Alcoa's technical teams and/or the vendor to resolve technical decisions and/or issues.

Major Activities 

• Liaises with the locations manufacturing operations and commercial organizations, in particular business process owners and application key users of multiple regions and time zones
• Directs developer group on- and offshore on new developments, enhancements and remediation work
• Partners with software provider for software releases, upgrades and remediation needs
• Provide secondary support to colleagues within the IT Order to Cash Systems group
• Provides expertise to internal customer on functional design specifications
• Ensures sufficient technical documentation
• Manages IT system change control processes
• Manages small to medium sized implementation projects through analysis, design, build, test and deployment
• Manages software standardization and supports cross region application rollouts
• Provide reactionary support and preventive maintenance on systems and interfaces in assigned areas of responsibility, with minimal supervision
• Identifies improvement areas and drive changes to technology enabled best practice
• Identifies training needs with respect to the managed applications; supports user application training
• Operate within Alcoa IS standards, follow appropriate methodologies, support and compliance processes and procedures
• Manage Service Level Agreement (SLA) processes in assigned areas of responsibility as required

• Bachelor’s degree in Computer Science, Business, Math, Finance, or Engineering from an accredited institution
• Must be legally authorized to work in the United States without sponsorship
• English language necessary

• Experience with IT systems and manufacturing processes (could be from internship)
• Understanding of manufacturing processes and flows
• Experience in Oracle Enterprise Business Suite
• Working knowledge in project management; understanding of systems analysis, design, and programming techniques
• Strong analytical skills; ability to identify and resolve issues