Ajua is The Integrated Customer Experience Solution for Businesses in Africa.

We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth.

This role is responsible for building outstanding SaaS products to drive the success of businesses in Africa and beyond. As a Senior Product Engineer, you will build various aspects of Ajua product suite to service and ensure the impact on Ajua Clients’ business.

Job Responsibilities 

• Lead Ajua’s product suite toward the Integrated Customer Experience Platform through an MVP launch and beyond

• Lead a cross-functional team of engineers and designers through an agile development process

• Maintain and improve Ajua platform uptime, stability, usability, and performance

• Design, guide, mentor and challenge product architecture and design with others;

• Understand customer pain points through qualitative and quantitative research, come up with solutions, and then prototype, iterate, and launch frequently

• Help design simple but feature-rich customer experiences that delight Ajua clients

• Be an owner of features and products, end to end- from concept to launch to user adoption

• Work within aggressive timelines to prioritize your work for maximum impact

• Work with Data Scientists to develop rich value-added features;

• Work with Operations to automate solutions and increase service reliability;

• Analyze requirements thoroughly; Advise and develop solutions that solve the true customers' pain;

• Perform testing and unit testing for delivering quality work;

• Acquire technical skill and knowledge continuously and aggressively, and help the team to develop the same

• Properly document development work completed;

Essential Requirements

• Hands-on product management experience with both web and mobile products. 

• Proven track record of building products that users love.

• Strong understanding and experience in Javascript and frameworks like React

• Experience with customer research and product analytics.

• Experience solving complex business problems in a scalable manner.

• Entrepreneurial attitude and deep empathy for our customers.

• Prior experience building SaaS products for SMEs and Large Enterprises. 

• Strong written and interpersonal communication skills and ability to interact persuasively with engineering and other teams.

• Affinity for a fast-paced, early-stage environment.

• Strong foundation in algorithms, data structures and distributed systems

• Open Source project contributions are a plus

• Love building things and shipping them, truly making them work in the best way possible

• Individuals with a love for the African continent who want to be part of the team driving a business revolution

Working Conditions:

• Building impactful products at Ajua that shape businesses and consumers in Africa and the world at large

• Great and fun work environment; you get an opportunity to work with brilliant minds at Ajua

• Competitive salary and stock options

• Dental, optical and medical insurance

• Growth stage startup grind! Working in a dynamic startup environment

• Competitive salary and benefits

 Ajua  is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.