Role: Industrial Supply Chain Manager - Dairy
Location: Hugoton, Kansas - Onsite
Reports to: Business Development Director

About the Role
The Industrial Dairy Supply Chain Lead will ensure the seamless execution of supply chain activities across our dairy operations, acting as the primary counterpart to customers on supply chain topics. This role balances commercial commitments with operational execution, overseeing inbound milk management, production scheduling, inventory flow, and outbound logistics. This position plays a critical part in translating customer expectations into operational delivery, driving both reliability and service excellence.
 

What You'll Do
Customer & Business Development Interface
Serve as the main supply chain contact for customers, handling escalations and ensuring issues are resolved quickly and effectively.
Collaborate with the Business Development Director and commercial teams to translate customer forecasts and contracts into executable supply plans.
Provide regular service level reporting and proactively identify risks to customer satisfaction.
 

About You

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Dairy/Food Science, or related field.
• 5–7+ years of experience in supply chain management, production planning, or logistics, ideally in dairy or food processing.
• Strong track record of customer service and escalation management.
• Proficiency with ERP and planning systems (SAP, Oracle, or equivalent).
• Solid understanding of dairy supply dynamics and regulatory requirements.
• Excellent communication, problem-solving, and negotiation skills.
• Customer-first mindset: ensuring supply reliability in line with commercial promises.
• Cross-functional leadership: able to coordinate between BD, operations, and customers.
• Analytical and structured: turning data into actionable insights for planning.
• Agility and resilience: navigating variability in milk supply and market demand.
• Continuous improvement orientation: committed to optimizing processes and service levels.

 All your information will be kept confidential according to EEO guidelines.