Insight Lab and Research Associate Manager

  • Jakarta, Jakarta, Indonesia
  • Employees can work remotely
  • Full-time

Company Description

Ajaib is a financial technology company that provides a modern digital experience for beginners and seasoned investors alike. Our mission is to enable our customers to achieve financial freedom. Financial systems are the backbone of any country's economy and wealth so we bear heavy responsibility for our customers. Our software engineers work on a variety of projects ranging from bleeding-edge innovations in financial systems to exciting consumer products. We never stop learning and we always seek ways to improve. If you want to apply your knowledge and skills to impact millions of lives, join our team.

Job Description

Responsible for managing and enhancing the Consumer Insights and Market Research delivery for Ajaib

  • Deliver and enhance research quality

  • Manage the complete process of planning and executing custom research studies, both qualitative and quantitative, to support Ajaib's business growth

  • Demonstrate full ownership and accountability on the assigned area delivery.

  • Be the champion of customer voices

As a strategic thought partner to the brand and product marketing team

  • Provide insights and recommended action to support the brand and product in realizing the company's goal

  • Partner with Brand & Product Marketing, Data team to consolidate the internal data analysis with market & consumer insights

  • Provide salient consumer learnings to aid in the development of a successful product-related communication campaign

  • Drive, manage, and enhance brand measurement and equity study

  • Own consumer segmentation and ongoing view of consumer personas for the assigned markets


  • Graduated from reputable universities majoring in Marketing, Psychology, Economics, Industrial Engineering, Statistics, Computer Science or relevant field

  • Have minimum 3-5 years of experience working in research agencies/data analytics firms/consumer insight team in the client-side or relevant industry

  • Good communication skills, verbally and written

  • Good analytical skill is a must

  • Able to work in a team and have a proactive and passion to learn

  • Have knowledge on primary research (can be from academic research or other types of research)

  • Have high attention to detail

  • Comfortable working with data (qualitative and quantitative data)

  • Self-driven, ability to manage multiple projects and other responsibilities and at the same time able to clearly prioritize/effectively delegate tasks is a plus. Able to perform under pressure and ambiguity

  • Able to work and composure to work and deliver in a fast-paced environment