Account Opening Agent

  • Jakarta, Indonesia
  • Full-time

Company Description

Ajaib is a financial technology company that provides a modern digital experience for beginners and seasoned investors alike. Our mission is to enable our customers to achieve financial freedom. Financial systems are the backbone of any country's economy and wealth so we bear heavy responsibility for our customers. Our software engineers work on a variety of projects ranging from bleeding-edge innovations in financial systems to exciting consumer products. We never stop learning and we always seek ways to improve. If you want to apply your knowledge and skills to impact millions of lives, join our team.

Job Description

  • Perform Know Your Customer procedures to open customer accounts
  • Identify and analyze account opening data mismatch and escalate new findings to team leaders
  • Proactively escalate and/or propose ideas to on how to improve Account Opening process

Qualifications

  • 1+ years of experience in business operations or other relevant roles
  • Experience in financial institutions is preferred but not required