KYC Agent

  • Jakarta, Indonesia
  • Full-time

Company Description

Ajaib is a financial technology company that provides a modern digital experience for beginners and seasoned investors alike. Our mission is to enable our customers to achieve financial freedom. Financial systems are the backbone of any country's economy and wealth so we bear heavy responsibility for our customers. Our software engineers work on a variety of projects ranging from bleeding-edge innovations in financial systems to exciting consumer products. We never stop learning and we always seek ways to improve. If you want to apply your knowledge and skills to impact millions of lives, join our team.

Job Description

  • Perform Know Your Customer procedures on customer applications to Ajaib Platform (checking and matching of customer data vs ID card)
  • Identify and analyze KYC data mismatch and escalate new findings to team leaders
  • Work with multiple departments (tech, finance, legal) to understand more about technical issues around KYC and accurately address such issues
  • Proactively escalate and/or propose ideas to on how to improve KYC process


  • Minimum Bachelor’s Degree in Accounting or Engineering or any relevant major;
  • Minimum 1 year of experience in Operations, Data Input, Finance, Accounting;
  • Skilled communicator with the ability to communicate complex concepts to others;
  • Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally to engage with different stakeholders (legal, tech, Finance)
  • Work carefully and proactively ask questions when in doubt