Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Working within the sales department of AireSpring the Account Manager will be responsible for the management of named client accounts. The Account Manager acts as the interface between the customer services and sales departments within a company. This involves maintaining the company’s existing relationship with a client or group of clients in order that they will continue using the company for business. It also involves identifying potential new business opportunities within the account. In this role, you will be responsible for working with clients to identify their needs and work out how the company can best meet those requirements. NO HUNTING NECESSARY!

Experience

Account managers are not necessarily required to have direct experience of working in a related role, but they will need to be able to demonstrate a good understanding of the job and enthusiasm for working within a sales and marketing department. The experience of working in a customer-facing role will always be advantageous, as will experience working to a deadline.

Responsibilities
· Relationship management.
· Acting as the first point of contact for company clients.
· Identifying potential new and additional business opportunities within an account.
· Fulfilling client requests.
· Contract renewing.
· Coordinating efforts between departments within AireSpring.
· Setting up meetings to vet customer solutions.
· Act as liaison with other departments in the company according to client requirements
· General administrative duties.
· Selling products

Skills
A polite, friendly and diplomatic manner.
Excellent communication skills, both written and verbal.
Good negotiation skills.
The ability to prioritize and manage several different tasks at once
An excellent understanding of client care.
Exceptional interpersonal skills.
The ability to work effectively to meet deadlines.
Good common sense.
The ability to solve problems as they arise.
A committed and flexible attitude to the job.
Good organizational skills.
The ability to work independently and as part of a team.
Good attention to detail.

• A working knowledge of Outlook, Excel, Word is needed. 
• Flexible
• Common Sense 
• Able to solve problems easily
• Excellent Phone manners 
• Able to think on your feet 

PLEASE INCLUDE YOUR SALARY EXPECTATIONS