Product Support Specialist Telecom

  • Full-time

Company Description

Headquartered in Los Angeles, AireSpring is the leading provider of call center traffic to the United States and other countries. AireSpring provides both inbound and outbound VoIP calling solutions to carriers as well as directly to call centers on a wholesale basis. AireSpring also offers a fully hosted Cloud Contact Center service targeted specifically to the Business Process Outsourcing market. AireSpring's solutions are offered through a direct sales channel, master agents, and value added resellers.

AireSpring has received numerous industry awards for "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

Job Description

Product Support Specialist I

  • PH
  • Full-time Night Shift 

Job Description

This position support the Access Product Manager(s). There will be significant interfacing with Product Management, Sales Operations and other staff members. The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized. You must have strong computer skills, excel skills and operate well in a true multi-tasking environment. 

Qualifications

Qualifications

Qualifications:

• Must be able to work in a demanding environment and meet deadlines

• Must have good writing and grammar skills

Must be detail oriented

• Must be computer literate and know how to use Microsoft Word, Outlook and Excel 

• Must have good math skills 

• Must be able to learn quickly and work in synchronized manner with Product Manager

• SQL experience a big plus

• Telecom experience a plus 

Additional Information

 

33rd Floor One San Miguel,Building Ortigas Center, Pasig City, Metro Manila PH