Senior Email Marketing Manager

  • Ewell Rd, Surbiton KT6, UK
  • Full-time

Company Description

We’ve flown everyone, and everything, from red-carpet stars to red ketchup sachets, and priceless art to Premier League football teams. Whether it’s private jets, commercial aircraft or cargo, as an email marketing executive you’ll get to work across the lot.

We’re offering an opportunity to be part of a hardworking, creative and passionate team, based in our Surbiton Head office. In return you will be surrounded by amazing people, offering a number of benefits, whilst working within a company that puts its people at the heart of everything it does.

We’re looking for someone that’s passionate about email marketing, who is highly motivated and has excellent attention to detail. If that sounds like you, please read on.


Air Charter Service was established in 1990 in the basement of our chairman’s home and today employs over 500 people globally, across 25+ offices on six continents. We are not just the largest charter brokerage in the world, but also the largest charter family, holding those same values that started this business at the core of everything we do.

We are a charter provider that goes the extra mile to ensure each and every one of our customers experiences service beyond expectation. Whether you are talking to one of our brokers in New York, Mumbai or Beijing, you’ll find the exemplary service never ends.

 Whether it is a time-critical mission, a difficult-to-reach location underserviced by scheduled airlines, or a large group traveling with a lot of equipment: we can integrate into the logistical demands of any project to keep a range of industries moving. We often work with various music tours, television show production crews, sports teams around the world, corporate sponsored vacations, and we have helped to provide relief aid after several natural disasters. Anytime there is a large group that needs to get to a destination, ACS is there to help!

Job Description


As a member of the campaigns team, you will get your hands dirty with a wide range of marketing activity. But you’ll be the go-to person for all things email marketing, specifically:

  • You’ll directly manage a team of 2, plus you’ll support our regional marketing managers with their campaigns.
  • You’ll set and run the email marketing campaign calendar, for all 4 divisions and 27 offices, ensuring all campaigns are scheduled and tailored to the regional requirements.
  • You’ll work with translators, as we communicate in a minimum of 6 languages.
  • You’ll be responsible for briefing in designs, artwork and working on the content of our monthly newsletters.
  • You’ll work closely with our sales teams to understand market trends and source new, interesting industry content ideas.
  • You’ll manage our Email Service Provider, as they continue to improve automations in our email marketing strategy.
  • You’ll use and manage our email lead generation tools.



  • Minimum of 5 years’ experience in email marketing
  • A mix of B2C and B2B experience is preferable
  • ESP experience, and managing customer data and segmentation
  • An eye for creativity and engaging copy writing
  • Positive and energetic


Additional Information


  • Competitive salary
  • 22 days’ holiday per year, which increases with length of service
  • Private healthcare and pension
  • Free onsite gym and subsidised canteen
  • Career development opportunities
  • A friendly, fun and exciting environment surrounded by some of the best in the industry

Looking for more details? Check us out on TikTok and Instagram

Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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