Applications Engineer

  • Full-time

Company Description

Would you take pride in knowing that you helped Aiden serve 100 million people, making them all more productive while keeping them safe from ransomware and other cyber-attacks? 

The IT-Security landscape is broken, and a new paradigm shift is desperately needed. 

Aiden is a new approach to endpoint management that leverages core DevOps methodologies and artificial intelligence (AI) to reduce manual IT maintenance work, improve security, and resolve issues before they arise. 

Help us bridge the gap between IT & cybersecurity. 

You will be joining a tech startup working with high-profile clients with the mission of helping people through technology. 

Our Solutions Engineer position involves working with business application owners and our Aiden automation solution to fulfill application delivery, automation, and troubleshooting requirements. We will need to package thousands of business applications and automate our application deployment processes for Windows 7/10/11, Windows Server, and VDIs on behalf of direct customers, MSPs, and MSSPs. 

At Aiden, we value people with high energy who possess the ability to energize others. Our team members are intelligent and creative, experts at their craft, and enjoy helping others. We value team players who are more concerned with what's right rather than who's right. 

Job Description

Your key responsibilities will include the following: 

  • Automate the installation and configuration of (package) Windows applications, security patches, Windows feature updates, drivers, language packs, and vulnerability fixes for physical/virtual servers and PCs in a format compatible with SCCM or other client-side application deployment systems in conjunction with our Aiden automation solution. 
  • Design, develop, coordinate, and manage application packaging projects. 
  • Package applications and software updates using a scripting language like VBScript. 
  • Develop enterprise OS migration plans and conduct project management and documentation as needed. 
  • Conduct Root Cause Analysis and remediation efforts on major Windows application packaging and deployments. 
  • Diagnose Windows application deployment issues and coordinate package improvements/fixes with customer IT departments or IT MSPs. 


  • 5 years of application packaging experience in an enterprise Information Technology department or with an IT service provider. 
  • Strong development experience, especially with scripting and packaging. 
  • Enterprise knowledge of 
  • Windows 7/10 Desktop Operating Systems, Image Management, Application Packaging and distribution, and performance monitoring tools in a large, distributed environment. 
  • Active Directory / DHCP / DNS / Group Policy in a distributed environment. 
  • Windows Server 2012, 2016, 2019 / Desktop Security Patch Management and application deployment process. 
  • VMware vSphere ESXi 6.x & Horizon View 7.x and above. 
  • Expert knowledge of 
  • industry deployment tools such as SCCM, LANDESK, or any other enterprise application deployment and automation systems. 
  • the MSI installer format. 
  • VBScript, AutoIt, and/or PowerShell. 
  • Experience with 
  • enterprise-scale zero-touch Windows application deployments. 
  • Windows Image management utilizing tools like Microsoft Deployment Tool Kit (MDT), Task Sequencing, and automated driver installations. 
  • C# is a plus. 
  • Strong organizational skills with demonstrated ability to multitask with changing priorities and thrive within a fast-paced, ever-changing environment with little supervision. 
  • High integrity and moral compass. Proven ability to handle highly confidential information with the highest discretion. 
  • Self-starter who has the proven ability and eagerness to take on additional tasks as needed. Impressive energy resources and the ability to both sprint and run marathon races. 
  • A well-developed sense of humor. 
  • Authorization to work in the United States (Required). 


Additional Information

Benefits we offer: 

  • Flexible working hours 
  • Equity in a hyper-growth startup 
  • Healthcare + dental + vision coverage 
  • Regular training to help nurture your talents and grow within the company 
  • Growth opportunities (Aiden is scaling, and we prefer to promote from within) 
  • Work closely with all levels of people in the business in a culture where everyone has an equal voice. 

Why you should join our team: 

At Aiden, we value people with high energy who can energize others. Our team members are intelligent and creative experts at their craft and enjoy helping others. We value team players who are more concerned with what’s right. 

“There is not a day that goes by where I’m not learning something new or working on challenging and creative projects. Seeing my ideas and strategies come to life to help grow the business is the ultimate rush, and I look forward to sharing this with the amazing team I’m putting together.” – Aaron, Director of Marketing. 

Our culture is focused on openness, honesty, and transparency, so everyone can freely share ideas, thoughts, and positive criticisms to ensure the team strives for excellence. Meet some of the team: 

What is next: 

Our team will review and get back to you with the next steps ASAP! 

Aiden Technologies, Inc. is an equal opportunity employer. We are excited to work with talented people regardless of race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. We celebrate our differences because those differences are what allow us to make an excellent product.