Helpdesk Technician/ Hardware Specialist

  • Full-time

Company Description

A3T, a fast growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions, and Professional Services driven by customer requirements. Our client’s customers are the focal point of all decisions and actions. A3T provides customer-centric services and focus resources to meet operational requirements, exceed expectations, and sustain organizational growth while mitigating risk.  

Join A3T and watch your career soar! A3T is a small, agile, company looking for incredible talent to support the United States Government in many important national security roles. 

Job Description

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security and system groups. Familiar with a variety of IT support concepts, practices and procedures.

Qualifications

 - Associates degree or equivalent
 - Minimum 6 years professional IT or related experience
 - Must have experience with CA Service Desk ticketing system, laptop technology, laser and inkjet printers, Ethernet cabling
 - Microsoft WinPE and Symantec Ghost suite

- SECRET Clearance

Additional Information

Agil3Tech (A3T) offers a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, company paid long and short term disability and life insurance, referral bonuses, certification reimbursement program, etc.

It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.

We maintain a drug-free workplace and perform pre-employment substance abuse testing to include background checks.