We at Agap Technologies Inc. help our clients build successful businesses by enabling them to synergize state-of-the-art technology with exceptional talent. We offer a full suite of IT solutions and services, from custom software development to staffing. Our multidisciplinary team of experts in areas like data analysis, automation, personnel development and management, and project management helps us offer a unique set of tech-driven solutions and services that allow our clients to achieve their business objectives in the most efficient way possible.

Our technical competence is further built upon by our high standards of professionalism, diligence, and ethics, which has enabled us to deliver top-notch services to our clients and exceed expectations every time.

Training and Placement Services

AGAP Technologies Inc is one of the fast growing, Virginia based organization specializing in IT consulting and business services for mid to large size organizations. Our Mission is to deliver the best, cost effective. Our team has excellent track record of providing excellent career Counseling and Placements in the shortest time.

We specialize in Technical Recruitment and Placement of CPT/OPT/H1/H4/L2/GC/CITIZEN/TN in contract and full time positions with our clients.

Our training program has 100% assurance in getting jobs and 98% of candidate sustainability at client place in the first project itself.

Why AGAP Technologies Inc

•  Training on Weekdays/Weekends/Online

•  Customized One - on - One Training

•  E-verified

•  Fastest Job Placement as early as in 1 week-15 days Record Time

•  Career Consultation on best market trends suitable to build your career

•  98% H1b approvals

•  H1B and Green card Sponsorship.

•  Training by the best certified industry experts.

•  24 X 7 access to In house Experienced Trainers

•  Professional Interview preparation. Certified Preparatory Programs.

•  Mentor access for Placement and on the job Support.

•  Special Benefits for Groups

•  Remote on job support for our junior consultants to ensure their success and enhance their learning to be successful in project

•  A team of BDMs to ensure hundreds of requirements from direct clients.

•  Health and Dental Insurance    

Course Carilculam

Introduction to ITIL 

Introduction to ITSM
Incident Management
Problem Management and change management
Service Request Management
Configuration Management Database
SLA’s and OLA’s

Introduction to SERVICENOW 

Tool Introduction
Releases
User Licenses
Using Wiki and Community

Basic Administration

Customizing Home Pages
Form Layouts and list layouts
Adding Users to Groups
Granting Roles to Users
Introducing Applications and Modules
Creation of tables and Modules
Creating tickets and raising Requests
Creating SLA’s
Performance Metrics

Advanced Administration 

UI Policies, Notifications
Dictionary Entries and Overrides
Data Policies
List Control and Calculations
Exporting the Data from Service-Now
Update sets imports and Exports
Scheduling Jobs

Scripting 

Business Rules
Client Scripts
UI Actions

Reporting 

Bar Charts
Pie Charts
List Reports
Pivot Tables
Using scripting in Reporting
Scheduling Reports
Making Gauges

Cloning and Upgrades

Need For cloning and ways to implement
Upgrading the instance for new Release

Configuration Management 

Classes in CMDB
Mapping Configuration Item to Asset Records
Loading the CI’s into Service-Now
Relating Configuration items

Import Sets 

Loading Data of different Formats
Using Data Sources
Using Transform Maps and Transform scripts

Service Catalog 

Creating Catalog Items using Variables and Variable sets
Creating Record Producers
Design the flow using Workflow
Creating Execution Plans
Writing Catalog Client Scripts and Catalog UI Policies

Workflows 

Creating Workflows on different tables
Approvals using workflows
Using Different Activities in workflows

Thanks & Regards

Neetika Ch
Tel: (571) 417-7479
Web: https://agaptech.com/

All your information will be kept confidential according to EEO guidelines.