We are a contact center company made of innovative thinkers and customer-focused teams.

We embrace a total-service culture that is efficient, productive, and even a little fun. After all, we know the right culture will help us create smart solutions that deliver results beyond expectations.

Our clients are well-known companies with brand names of products and services you likely use every day. Our job is to represent them through millions of conversations with their customers. Our clients trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one contact at a time. It's not just what we do; it's who we are.

Are you looking for a career in customer service where you can make a difference every day? If so, let us help you kick start your career!  As a Customer Service Representative, you will be part of the Afni inbound call center team dedicated to resolving customer issues in a  prompt, professional and friendly manner while focusing on positive customer experiences.

Being part of the Afni team means opportunities for bonuses on top of an hourly wage, medical benefits, 401(k) retirement savings, tuition reimbursement and room for advancement.

Afni now offers full-time and part-time training and work schedules.

In this entry level role, you will be fully trained to perform the following duties:

• Build and maintain rapport with customers
• Identify customer product and/or service needs
• Review and update activity on accounts
• Provide basic technical support
• Promote and sell products and services
• Attend training to update product knowledge

Requirements

• Dedicated people who enjoy helping others
• High school diploma, GED or higher
• 6 months to 1 year of customer service experience in a service related industry preferred (contact call center, retail, food service, telecommunications, etc.)
• Computer proficiency, including web navigation
• Strong communication skills
• Adaptable to changing situations

You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.

Once you have completed your application, please expect a call from us or you can feel free to stop by our location at 5320 N. LaCholla Blvd. for the next steps in the process.

Thank you for your interest in Afni!

Afni is an equal opportunity employer.

HSD and/or GED

18 years or older