Entry-level Concierge

  • Full-time

Company Description

Advanced Care Staffing



Job Description

Advanced Care Staffing is recruiting for entry-level Concierge to
work for a nursing home in Bronx, NY.

Responsibilities:

  • Warmly greet and politely welcome patients, families and visitors,
    and make everyone feel at home
  • Review, update and familiarize guest services directory and
    respond to inquiries.
     
  • Handle requests from patients and make sure customers receive
    adequate level of service or help with their questions and concerns.
  •  Assist residents with non-clinical requests like taking meal
    orders, transporting residents to activities, helping with television or
    telephone, and others.
  •  Assist staff in providing and coordinating services to residents,
    families and visitors.
  •  Share information and refer customer concerns with the appropriate
    staff
  • Address customer concerns and answer questions or direct inquiry
    to the appropriate staff
  •  Monitor entry area for visitors and guests
  •  Other tasks as assigned by administration

Hours:

 8:30am - 5:00pm 
40 hour work week







Qualifications

Hospitality background - hotel / hospital background


Associates degree preferred / HS diploma mandatory

Bilingual - Spanish / English

Great verbal skills (phone/personal)

Motivated

Assertive

Able to take direction

Multitasking

Salary commensurate with experience. Benefits as approved by HR
department.




Additional Information

Job Type: Full-time

Required language:

Spanish