Export Account Coordinator

  • Fort Worth, TX, USA
  • Full-time

Company Description

Export company seeking for talents for coordination for export shipmentsort business

Job Description



  • Process export shipments
  • Make bookings with ocean carriers
  • Communicate daily with carriers, suppliers, and various departments within the company
  • Maintain/update customer profiles for all clients
  • Maintain excellent relationships with multiple freight forwarders
  • Operational duties to include coordination with shippers, truckers, steamship lines and overseas offices for the export of shipments
  • Complete process of shipment includes arranging for pick-up, booking, document preparation (bill of lading, invoicing, etc.) forwarding follow-up with tracking and tracing to final destination
  • Maintain communication with vendor, customer, and carriers
  • Ensure cost-effective rates with service providers to ensure maximum profitability
  • Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
  • Immediately report problems, operation disputes or discrepancies to supervisor
  • Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.
  • Perform other duties as requested or assigned



Previous export/logistics experience preferred

  • Minimum of 2 years work experience in an office environment
  • Ability to solve problems and follow up with issues
  • Outstanding attention to detail
  • Strong verbal and written communication skills
  • Ability to multi-task, work within time-constraints, and perform under pressure
  • Ability to work independently and as part of a team
  • Exceptional organizational and follow-up skills
  • Advanced computer skills with proficiency in Microsoft Office; SAP experience a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.