Credit / Collection Specialist

  • Full-time

Company Description

Admar Supply, part of The DiMarco Group, is the largest independently owned provider of construction equipment and supplies throughout upstate New York, including the Southern Tier and Hudson Valley.  Every day we demonstrate why we are leaders in our field with superior planning, competitive pricing, on-time deliveries, and outstanding customer service. The business was built around a commitment to meeting the many needs of contractors with a full range of equipment provided by top manufacturer brands. 

Job Description

The qualified candidate is responsible to process requests from customers for credit for the rental and / or purchase of equipment. Collect on delinquent accounts in accordance with Company credit policy.

Essential Functions:

Process requests to open a credit account with Admar Supply. Contact customer to obtain any missing or incomplete information. If customer rating meets our guidelines issue an approval. If customer rating does not meet our guidelines, inform Sales Rep working with the customer.

On daily basis make calls to assigned customers to collect on delinquent accounts.

Identify customer accounts that need to be sent to outside collection agencies. File mechanics liens as needed and requested.

Generate and distribute customer invoices according to billing schedule.

Respond to customer billing questions either by phone or email. Research issue (s) to obtain all pertinent information about the account by contacting the Sales Rep and/or Branch Manager. Provide clear, concise information back to customer on a timely basis, letting them know how issue(s) will be resolved.

Properly apply credits, payments, deductions and taxes to assigned accounts.

Furnish credit related information to sales and rental departments as requested for completion of sale and rental contracts.

Review and update customer credit history on regular basis to make sure the customer credit line is appropriate.

Maintain customer tax exemption and insurance certificate files. Ensure update certificates are received and filed on a timely basis.




Qualifications

Associates Degree required and 2 or more years experience working in a credit / collection department desired. Knowledge of and experience within the construction industry is a plus. Must have excellent communication skills, outgoing, motivated, and have the ability to work well within all layers of the organization - this is key.

Must be detail oriented, and very organized. Must have the ability to respond to common inquiries or complaints from customers. Must have the ability to define problems, collect data, establish facts. Must have the ability to interpret and follow instructions, solve problems involving concrete variables within well defined situations.

Proficiency in the use of word processing and spreadsheet software, able to multi task efficiently. Demonstrated customer service and organizational skills required.

Additional Information

ADMAR was founded by individuals familiar with the frustration of finding reliable, accessible sources for equipment and supplies. We built our business around a commitment to meeting the many needs of contractors with a full range of equipment provided by top manufacturer brands. We believe that with an unmatched combination of competitive pricing and personal service, we will be the supplier of choice for all types of contractors. The Admar Supply Company also offers a competitive benefits package that includes generous medical and dental coverage, life and disability insurance, as well as 401 (k) and numerous other benefits.

Admar Supply is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition or carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity.