Opening In genuine Inbound Technical support process
- Full-time
Company Description
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Job Description
No.of vacancies: 30
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
• Must Have Experience in Outbound Tech Support for more than 6 months .
• Must know how to close their own calls
• Must have good convincing skills
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Loyalty Bonus every year
Shift timing – Morning Shift(10:30am to 8:30pm)
Night Shift(8:30pm to 6:30am)
Working Days: 6 days(Rotational Off)
FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE
Walk-in from Monday to Saturday from 11am to 6pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091
Contact: Devopriya( HR) 7059753939
Additional Information
All your information will be kept confidential according to EEO guidelines.