Opening in international bpo for inbound tech process
- Full-time
Company Description
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Job Description
Process : Inbound
Job Description:
• Recommendation of technical help through easy steps
• Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
• Software or Service packages to be sold
• Resolving all issues promptly, thoroughly and in a cost effective manner.
Benefits & Facilities
• Fixed Salary + High Incentives
• Fixed Salary on 1st of Every Month
• Daily Sales Incentives
• Attendance Incentive
• Monthly Sales Incentives
• Loyalty Bonus every year
• Referral Bonus
• 24 paid leaves+ Birthday leave
Age – 18 to 32 years
Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable
Shift Timing:Morning shift(8:30am to 6:30pm)
Night Shift(10:30pm to 8:30am)
Desired Candidate Profile:
• Any Graduate - Any Specialization, Graduation Not Required
• Candidates must have minimum 6 months of relevant documented experience.
• Undergraduates are also eligible
NO FRESHERS ALLOWED
Walkin from Monday to Saturday from 11am to 6pm
Adeeba E-Services Private Limited
Room no-603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091
CONTACT DETAILS :DEVOPRIYA PAL(HR EXECUTIVE)-7059753939
Additional Information
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Must have experience in OUTBOUND TECH SUPPORT for more than 6 months