Sr.Associate For Inbound Tech Support
- Full-time
Company Description
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Job Description
Attractive salary with huge incentives.
Process : Inbound
Shift timing – Both Morning and night shift
Job Description:
Recommendation of technical help through easy steps
Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
Software or Service packages to be sold
Resolving all issues promptly, thoroughly and in a cost effective manner.
Benefits & Facilities
Fixed Salary + High Incentives
Fixed Salary on 1st of Every Month
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Loyalty Bonus every year
Age - upto 32 years
Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable
Salary: 1,25,000 - 2,50,000 P.A. Lucrative incentive scheme for outstanding performance
Role Category: Voice
Role: Associate/Senior Associate -(non Technical)
NO FRESHERS ARE ALLOWED
Desired Candidate Profile:
Education- Any Graduate - Any Specialization, Graduation Not Required
o Candidates must have minimum 6 months of relevant documented experience.
o Undergraduates are also eligible
o Must have basic to moderate knowledge of computer functionality.
o Must have flawless vocabulary & neutral accent
o Must be comfortable with night shift
o Must be a good team player
o Candidates having soft skill will be preferred
Walk in from Monday to Saturday from 11am to 6pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091
Contact:Devopriya -7059753939
Additional Information
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Must have experience in OUTBOUND TECH SUPPORT for more than 6 months