Resource Coordinator

  • Full-time
  • Remote Status: Hybrid
  • Employment Hours: Full time
  • City: Sofia

Company Description

COMPANY

In just over 15 years, Adatis has grown to over 150 people, with offices in UK, Bulgaria and India. We have become a Microsoft Gold Partner, as well as holding Microsoft Analytics Advanced Specialisation. Adatis is now part of Telefonica Tech as of March 2022, powering the next phase of our growth. We’re a Data Analytics Consultancy that works with our clients to deliver information solutions, to help make better informed business decisions. 

Telefónica Tech is the leading company in digital transformation. In the UK & Ireland, we provide a wide range of services and integrated technological solutions in Cyber Security, Cloud, and Modern Workplace. As part of the wider Telefónica Tech family, our expertise extends to IoT, Big Data, and Blockchain. With our worldwide presence and strategic hubs in Spain, Brazil, the UK, Germany, and Hispan, our capabilities reach more than 5.5 million B2B customers in 175 countries every day.

Job Description

ROLE:

We are now recruiting for a highly motivated and organised Resource Coordinator to join our Resourcing team. As a Resource Coordinator, you will be responsible for effectively organising and scheduling technical consultants’ diaries in order to deliver our various projects effectively. This is a fast-paced, ever-changing role and you will essentially be the glue that pulls the projects together. To succeed in this role, you will need to be highly organised, proactive, a quick thinker, and personable.

You will be located in Sofia, Bulgaria and working remotely (from home or from the office), collaborating and socialising with your colleagues across our UK offices. Please note, that there may be required office visits on specific days. There will be some occasional travel, for example, you may spend a week getting trained/meeting with the team in our UK offices.

KEY RESPONSIBILITIES:

  • Working closely with key stakeholders to find the right resourcing solution for our customers and the company;
  • Pro-actively manage Technical Consultant schedules to ensure utilisation is high and bench time is limited;
  • Coordination and allocation of resources to projects according to project plans, resource availability and skill set;
  • Monitoring and management of the shared mailbox;
  • Escalate resource constraints or a skills shortfall to the Resourcing Manager;
  • Assist with and maintain the skills matrix to ensure it is accurate at all times;
  • Conduct and manage weekly Project Management resource meetings;
  •  Ensure new customers and projects are set up on all relevant systems;
  • Ensure the correct Sales governance is followed and commercial coverage is in place;
  • Assist with checking and approving timesheets for all Professional Services resources;
  • Administration of approved annual leave;
  • Assist with month-end reporting, this will include but is not limited to, ensuring all bookings are correctly entered onto the Resourcing system;
  • Support other areas of the resourcing team, including other administration duties as and when required.

Qualifications

SKILLS & EXPERIENCE:

  • Excellent English communication skills, both oral and written, with the ability to effectively articulate an opinion with both internal and external stakeholders through a variety of different mediums;
  • Demonstrable experience of a similar role within a Professional Services Project environment is highly desirable;
  • Previous experience within a resourcing role would be preferable;
  • Solid planning and organisational skills with the ability to prioritise work;
  •  Ability to carry out tasks to a high standard with a strong eye for attention to detail
  • Robust and clear approach – has the confidence to challenge, offer opinion and ‘push back’ when required;
  • Demonstrates creative thinking and problem-solving skills but knows when to escalate;
  • Team Player - understands the importance of individual as well as team contribution.

Additional Information

WHY JOINING?

  • Great holiday allowance - 25 days 
  • Company team days (3 times a year!!)
  • Travel card
  • Multisport card 
  • All the usual perks (pension, healthcare blah blah) 
  • A company that values its' team above all else
  • Freedom to grow your career path
  • A relaxed approach to where you work (office, home)
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