Manager, Data Analysis

  • Full-time

Company Description

The Context

Atlanta leads the nation in income inequality and has one of the lowest rates of social mobility in the entire country. In fact, recent research suggests that a child living in poverty in Atlanta has about a four percent chance of moving out of poverty and into a higher income bracket in his or her lifetime.

Despite these odds, Atlanta’s students have dreams for their futures and their families. In 2015, Achieve Atlanta (AATL) was launched by a group of local leaders determined to support these dreams. Coming together initially with the goal of dramatically increasing the number of Atlanta Public School (APS) students who earn a degree. Achieve Atlanta today, inspired by the power of strategic, coordinated action, and using data as the spark for change, has expanded its vision for the future to include eliminating the degree attainment gap in the city, and making Atlanta a place where race and income no longer predict postsecondary success or upward mobility. A new Strategic Plan deepens and augments the organization's programming and support and expands its geographic footprint in the Atlanta Metro area. The Achieve Atlanta team is now growing to lead this exciting next phase of work, and to help us scale organizationally. 

The Work                                                                                                               

In pursuit of its vision, Achieve Atlanta’s mission is to help APS students access, afford, and earn postsecondary credentials. To do this, Achieve Atlanta:

  • partners with college advising providers with proven results to serve APS students while they are in high school;
  • establishes strategic formal relationships with postsecondary institutions that can successfully serve APS graduates, especially those who are first generation or come from underrepresented populations;
  • is progressing along a plan to mobilize broad community support by leveraging data to accelerate collaborations that further college access, persistence, and completion in Atlanta; and
  • provides Achieve Atlanta Scholarships to students to reduce financial barriers to college enrollment and completion.

The Results

It’s clear that Achieve Atlanta’s endeavors are yielding significant gains; driving an increase in college enrollment and persistence, creating greater access to financial aid and scholarships, securing meaningful commitments from partners, identifying and removing barriers to college completion, and supporting APS to institutionalize a culture that raises awareness of and encourages the pursuit of postsecondary education, thereby enhancing individual students’ ability to realize their own potential.

Job Description

The Opportunity  

Achieve Atlanta is seeking an enthusiastic Manager, Data Analysis to lead data analytics and insights efforts and ensure the effective management of internal and external data resources. This role will oversee data collection, cleaning, and organization to maintain and update the organization’s internal analytical database, providing critical support for programmatic activities. Reporting to the Senior Director, Data Analytics & Insights, the Manager will collaborate closely with staff, external partners, and the leadership team to ensure accurate data collection and analysis that drives impactful program improvements. Additionally, the Manager will develop and maintain dashboards to track key metrics related to postsecondary enrollment and persistence outcomes, offering insights that inform strategic decision-making. 

Primary Responsibilities 

Data Management 

  • Manage the internal analytical database, utilizing tools such as Tableau Prep and Tableau Cloud to update the various data models connecting external and internal data 

  • Maintain and update the internal analytical database dictionary, ensuring consistency and accuracy of terms 

  • Conduct regular quality checks on dashboards stored within Tableau Cloud to ensure reliability and data accuracy 

  • Manage access and permissions for data folders with confidential information for internal staff and external partners while organizing secure and efficient data-sharing processes 

  • Collect, clean, and update new and ongoing data from external partners to maintain the internal database and enable detailed data analysis 

  • Fulfill ad-hoc data requests submitted by internal team members and external partners, ensuring timely and effective support 

Dashboard Development 

  • Design, update, and maintain Tableau dashboards to support internal and external stakeholders in monitoring progress on key metrics 

  • Create and maintain documentation to ensure accurate replication and maintenance of regularly updated dashboards, datasets, and data processes 

Team Partnership 

  • Collaborate with the Senior Director, Data Analytics & Insights to manage and monitor the data collection process with external partners, ensuring efficiency for all parties involved 

  • Collaborate with the Manager of Research and Learning to organize and maintain dashboards within Tableau Cloud, ensuring data is cleaned and prepared for analysis 

  • Partner with the Senior Manager, Systems and Senior Manager, College Success, to ensure external data is updated and uploaded accurately within the Salesforce database, facilitating seamless internal and external data sharing and analysis 

  • Support other program teams by providing recommendations on the annual target-setting process 

  • Collaborate across teams to provide coordinated supports to partners and Scholars

Qualifications

The Profile  

The ideal candidate for the Manager, Data Analysis will be a highly quantitative, positive, detailed-oriented, and proactive team player with a talent for communicating technical research findings to diverse audiences and will be thoroughly committed to Achieve Atlanta’s vision, mission, and core values. Additionally, they will be a self-sufficient professional with exceptional data analytics, problem-solving, and organizational skills. They will be eager and able to quickly learn new analytical approaches, skills, and technologies. 

Education, Experience & Knowledge   

  • Bachelor’s degree in a related field 

  • Minimum of three years’ relevant work experience in related technical and/or data- related field with strong track record  

  • Strong data cleaning background with advanced skills in at least one of the following programs: Tableau Prep, R, and/or Stata 

  • Intermediate experience using business intelligence tools to create dashboards (Tableau preferred) 

  • Experience in a start-up or high-growth environment (preferred) 

Skills & Abilities 

Analytical and Problem-Solving: 

  • Applies exceptional analytical and problem-solving skills, using knowledge and experience in decision-making to arrive at creative solutions 

  • Utilizes expertise in working with complex datasets, including analyzing multiple rows of data and arrays beyond single-row structures and transforming datasets from wide to long (and vice versa) to enable different types of analyses and visualizations 

  • Displays exceptional attention to detail, ensuring accuracy and reliability in data analysis and reporting  

Project Management and Execution: 

  • Demonstrates strong time management and project management skills, capable of prioritizing tasks effectively to meet deadlines and deliverables 

  • Proactively recognizes important trends that can impact processes and program work 

Customer Focus and Relationship Management: 

  • Builds and sustains effective long-term relationships, fostering a collaborative working environment with stakeholders and colleagues 

  • Focuses on doing what’s right for stakeholders and colleagues 

Communication: 

  • Exhibits excellent communication skills, both verbal and written, with the ability to effectively convey complex information and analysis to various stakeholders 

  • Demonstrates an empathetic nature, acknowledging and honoring all people's humanity 

  • Approaches working and learning with humility 

Adaptability and Autonomy: 

  • Works effectively in an environment requiring new perspectives and creative technical and non-technical approaches with multiple competing deadlines 

  • Shows comfort with ambiguity and the ability to complete tasks with minimal oversight 

  • Demonstrates proactivity and resourcefulness, with a strong willingness to learn, adapt, and independently research solutions to achieve desired outcomes 

  • Adapts to changing priorities and requirements in a dynamic work environment, demonstrating resilience and flexibility to support growth with a “roll-up your sleeves” mentality 

Technical: 

  • Possess advanced skills in Microsoft Excel and intermediate skills either Tableau, Stata or R (Stata preferred) 

  • Proficient with Microsoft Office Suite 

Additional Information

Organizational Competencies 

  • Mission and Values Driven: Understands how job contributes to the greater mission of AATL; operates within the core values; supports and performs responsibilities with Mission and Vision in mind. 

  • Emotional Intelligence: Demonstrates awareness of one’s own and others’ emotions, attitudes, biases, belief systems, strengths, and limitations to adjust behavior and thus manage interactions successfully and create a psychologically safe workplace.  

  • Strategic Approach: Understands and processes complex information for use in long-term planning and execution. 

  • Partnership: Works collaboratively across internal and external boundaries to build relationships and achieve common goals.  

  • Growth and Development: Actively seeks to improve skills and knowledge to meet the organization’s vision and commitments, to fulfill current job responsibilities and prepare for future career goals and opportunities.  

  • Leading: Takes personal accountability for the organization’s success. 

Organizational Culture 

  • Achieve Atlanta is a value-driven organization, grounded in principles that guide everything we do.

Salary and Benefits

  • This is a full-time position offering a competitive salary, and comprehensive health, dental, and retirement benefits.
  • Anticipated salary range: $60,000 - $74,000

Location 

  • Achieve Atlanta currently operates a hybrid model for all staff. Team members work in the office at our downtown Atlanta location for at least two days each week to allow for collaboration and in-person connections. Team members have the flexibility to work the remaining three days from the office, home, or another location. 

Achieve Atlanta is an equal opportunity employer and makes employment decisions on the basis of qualifications. Achieve Atlanta policy prohibits unlawful discrimination in any employment decision based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sexual orientation or any other basis protected by federal, state or local law or ordinance or regulation.