Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel features 125 beautifully appointed rooms and suites designed to offer exceptional comfort while preserving its rich heritage. Over the decades, it has welcomed distinguished guests, global leaders, and travelers seeking refined hospitality in a setting that reflects Nairobi’s vibrant history. With award-winning dining, a heated outdoor pool, wellness facilities, and curated local experiences, the hotel offers guests both relaxation and a gateway to explore the city’s culture and nearby attractions. Committed to sustainability and excellence, Fairmont The Norfolk continues to blend historic charm with contemporary sophistication, creating memorable experiences for generations of visitors.

Reporting to the Cluster Director of Finance & Business Support, responsibilities and essential job functions include but are not limited to the following:      

• Consistently offer professional, friendly and engaging service
• Lead and manage the accounting department and ensure all standards are followed
• Compile and analyse financial information to prepare financial statements, including monthly and annual reports
• Ensure financial records are maintained in compliance with accepted policies and procedures
• Ensure all financial reporting deadlines are met
• Ensure accurate and efficient monthly, quarterly and year-end close
• Establish and monitor the implementation and maintenance of accounting control procedures
• Balance operational, administrative and Colleague needs
• Continuously manage and support budget and forecast activities and assist Departmental Leaders as required
• Oversee the financial audit preparation and coordinate the audit process
• Ensure accurate and appropriate recording and analysis of revenues and expenses
• Analyse and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
• Analyse financial information to recommend or develop efficient use of resources and procedures; provide strategic recommendations and maintain solutions to business and financial problems
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

• Senior Leadership experience in accepted accounting practices and principles required
• Computer literate in Microsoft Windows applications and relevant computer applications required
• University/College degree in a related discipline required
• Excellent communication and organisational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:

• Frequent sitting and walking throughout the shift