Sales Manager – GCC & MENA, Rixos & AIC, GCC Region

  • Full-time
  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Lead sales development and account management for assigned GCC and wider MENA source markets, driving profitable revenue growth across the Rixos Hotels & All-Inclusive Collection portfolio in the GCC region. The role owns the assigned market sales plan, develops strategic partnerships and coordinates commercial opportunities across participating hotels.

Key Responsibilities

  • Develop and execute an annual sales plan for assigned markets, with clear account priorities, revenue targets and measurable actions.
  • Manage and grow a portfolio of key travel trade, corporate, government, group and MICE accounts, as allocated.
  • Identify new business opportunities and build relationships with decision-makers, travel buyers and strategic partners.
  • Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives.
  • Lead negotiations for account agreements, preferred partnerships and group opportunities within delegated authority.
  • Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand, availability and commercial priorities.
  • Plan sales activity around regional travel patterns, school holidays, public holidays and major events.
  • Conduct senior-level account meetings, sales visits and presentations, representing the portfolio at relevant industry events.
  • Develop joint business plans with strategic accounts and regularly review production, conversion and future opportunities.
  • Work with Marketing and hotel teams on targeted campaigns, partner promotions and market-specific initiatives.
  • Monitor market conditions, competitor activity and customer feedback, adapting sales actions where required.
  • Maintain a reliable sales pipeline and provide regular forecasts, performance reports and market insights to regional leadership.
  • Lead account reviews and coordinate corrective actions for underperforming accounts or markets.
  • Facilitate cross-selling and coordinate multi-property opportunities to maximise overall portfolio value.
  • Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered.
  • Coordinate with Finance on account credit requirements and outstanding payments where relevant.
  • Manage the assigned sales travel and activity budget, evaluating expenditure against commercial results.
  • Coach sales executives and coordinators where assigned, promoting consistent account management and reporting standards.
  • Ensure contracts and commercial commitments comply with company policies and approval procedures.

Qualifications

  • Bachelor’s degree in Hospitality, Business Administration, Marketing or a related field preferred.
  • Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts.
  • Proven record of achieving sales targets and developing strategic client relationships.
  • Strong knowledge of regional travel trade and relevant corporate, government or MICE segments.
  • Experience in luxury hospitality, resorts or all-inclusive operations; multi-property experience is an advantage.
  • Strong negotiation, account planning, forecasting and presentation skills.
  • Proficiency in CRM systems, Microsoft Excel and PowerPoint.
  • Fluent English; Arabic is strongly preferred.
  • Willingness to travel across assigned markets as required.

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