The 41-storey Mövenpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka’abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it  access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests. 

Department: Finance
Section: Credit / Accounts Receivable
Position: Credit Supervisor
Reports To: Director of Finance
Hotel: Mövenpick Hotel and Residence Hajar Tower Makkah
 

Job Purpose

The Credit Supervisor supports the effective management of the hotel’s Credit and Accounts Receivable function, ensuring accurate billing, timely collection of outstanding balances, proper credit control, and compliance with hotel policies and internal financial controls.

The role works closely with Finance and operational departments to protect the hotel’s financial interests while maintaining professional relationships with corporate clients, travel agencies, government accounts, groups, guests, and other business partners.

Key Responsibilities

Credit Control & Accounts Receivable

• Supervise the day-to-day activities of the Credit and Accounts Receivable function.
• Ensure all credit accounts are properly approved and supported by valid documentation in accordance with hotel credit policies.
• Review new credit applications and ensure required documents, approvals, credit limits, and payment terms are complete.
• Monitor credit limits and payment terms and highlight accounts requiring management attention.
• Review the Accounts Receivable Aging Report regularly and follow up on outstanding balances.
• Maintain systematic collection follow-up with companies, travel agents, government entities, groups, and other debtors.
• Escalate significantly overdue or high-risk accounts to the Credit Manager and Director of Finance.
• Support the hotel in controlling Days Sales Outstanding (DSO) and minimizing bad-debt exposure.

Bachelor’s degree in Accounting or Finance. SOCPA certification or membership is preferred.

Previous experience in Credit, Accounts Receivable, or Hotel Finance is required. Previous experience in a supervisory capacity within an international hotel environment is an advantage.

Strong knowledge of credit control, accounts receivable, and financial procedures.

Good knowledge of Microsoft Excel and accounting systems.

Experience with Opera PMS or similar hotel systems is an advantage.

Strong communication, organizational, and problem-solving skills.

Good command of English and Arabic.

Ability to work effectively under pressure and meet deadlines.

SOCPA certification or membership is preferred

At Mövenpick Hotel & Residences Hajar Tower Makkah, you will join a diverse team of Heartists® committed to creating meaningful and memorable experiences for our guests.

Located within the iconic Clock Towers, just steps from the Holy Kaaba, our hotel offers a unique opportunity to contribute to one of Makkah’s leading hospitality destinations.

Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS