Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

JOB OVERVIEW 

The Credit Manager is responsible for overseeing the organization’s credit operations, ensuring effective credit control, timely collection of outstanding payments, and minimizing financial risk. The role involves evaluating customer creditworthiness, monitoring accounts receivable, maintaining strong client relationships, and ensuring compliance with company credit policies and financial procedures. The Credit Manager also supports cash flow management, prepares credit reports, and works closely with finance and sales teams to improve collection efficiency and maintain healthy financial performance. 
 

DUTIES AND RESPONSIBILITIES 

• Oversee daily credit control and accounts receivable operations 

• Evaluate customer credit applications and assess creditworthiness 

• Approve or recommend credit limits based on financial analysis 

• Monitor outstanding balances and ensure timely collections 

• Follow up on overdue accounts and resolve payment issues 

• Prepare aging reports, credit reports, and collection summaries 

• Maintain accurate customer credit records and documentation 

• Minimize bad debts and reduce financial risk to the organization 

• Ensure compliance with company credit policies and procedures 

• Coordinate with sales, finance, and customer service teams regarding account issues 

• Negotiate payment plans and settlement arrangements when necessary 

• Reconcile customer accounts and investigate discrepancies 

• Support month-end closing and financial reporting activities 

• Monitor cash flow related to receivables and collections 

• Conduct regular reviews of customer accounts and credit limits 

• Assist with audits and ensure proper internal controls are maintained 

• Train and supervise credit and collection staff when applicable 

• Build and maintain strong relationships with customers and stakeholders 

QUALIFICATIONS DESIRED 

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field 

• Professional certifications such as CPA, CMA, ACCA, or Credit Management certifications are an advantage 

• Minimum 3–5 years of experience in credit control, accounts receivable, or finance management 

• Strong knowledge of credit policies, collections, and financial analysis 

• Understanding of accounting principles and financial reporting 

• Experience with ERP and accounting systems such as SAP, Oracle NetSuite, or Microsoft Excel 

• Knowledge of risk assessment and debt recovery procedures 

SKILLS 

• Credit analysis and risk management 

• Accounts receivable and collection management 

• Strong analytical and problem-solving skills 

• Excellent negotiation and communication abilities 

• Attention to detail and accuracy 

• Financial reporting and reconciliation skills 

• Time management and organizational skills 

• Ability to work under pressure and meet deadlines 

• Leadership and team supervision skills 

• Customer relationship management 

• Decision-making and conflict resolution abilities 

• Strong understanding of cash flow management and internal controls