Front Office Agent (m/w/d)
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
We call the 25hours Hotel at MuseumsQuartier our colorful circus. Life is buzzing here – from the ground floor all the way up to the rooftop. Right outside our doors, a lively park and world-class cultural attractions set the stage for inspiration and fun. We love using this vibrant surroundings to enjoy shared moments after work. Our atmosphere is friendly and familiar – before, during, and after working hours.
COME AS YOU ARE AN SHOW WHAT YOU CAN...
... in a 4-day week!
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!
Job Description
How does your working day look like ...
- You check guests in and out and make sure their stay starts and ends on a high note.
- You’re the go-to person for questions, requests, recommendations and the occasional hotel challenge.
- You know Vienna – or you’re excited to discover it – and love sharing your favourite spots with our guests.
- You take care of reservations, invoices, payments and all the organisational bits and pieces that come with Front Office life.
- You work closely with Housekeeping, Reservations, F&B and all the other teams around the hotel.
- You keep a clear head when things get busy and focus on finding solutions.
- You help us maintain our standards without ever making our service feel standardised.
- Most importantly, you bring your own personality into every guest interaction and help create memorable stays.
Qualifications
Your personality counts more than your CV...
- You genuinely enjoy working with people and being a host.
- You’re open-minded, approachable and comfortable meeting all kinds of personalities.
- You stay friendly and solution-oriented even when things get hectic.
- You enjoy being part of a team and know that great hospitality is always a team effort.
- You’re reliable, organised and happy to take responsibility.
- You speak very good German and English – any additional language is a bonus.
- Working shifts, weekends and public holidays is simply part of hotel life for you.
- Ideally, you have completed vocational training in hospitality or have already gained some initial professional experience.
Additional Information
What’s in it for you…
- Only work 4-days a week as a full-time team member without payment or holiday reduction
- Discover our 25hours Hotels and enjoy up to 10 free nights per year as an employee
- Benefit from generous discounts at Ennismore’s bars, restaurants, and hotels worldwide
- Public transport allowance – including an annual pass or Klimaticket, so you can get to work comfortably and sustainably.
- Training and personal development – we are passionate about development and offer a variety of workshops and trainings to help you expand your skills and explore new perspectives.
- Take advantage of amazing deals from our numerous partner companies.
- Balance work with your personal life – we’re open to part-time positions, mini-jobs, and other flexible arrangements.
- Join our vibrant staff parties and enjoy so much more!
Would you like to join our 25hours Tribe?
Then log in or send me an email at: [email protected] and send us your documents. The People & Culture Team looks forward to all applications.
The gross monthly salary is € 2.263. Depending on your qualifications and experience, an above-market salary is possible.
We look forward to meeting you!
Selina Huter
People & Culture Manager
[email protected]
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply