Bartender
- Full-time
- Job-Category: Food & Beverage
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
Job Description
How does your working day look like …
- Identify and meet guests' needs, provide appropriate bar services and assist guests in recommendations, upselling where appropriate in order to provide knowledgeable and bespoke service.
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback / complaint procedures in order to win back guest satisfaction.
- Complete day-to-day activities by following all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
- Adhere to all relevant health, safety and environment procedures, instructions and controls so that Company provides world class and luxurious hospitality services to its guests.
- Comply with quality expectations and standards.
- Develop and maintain positive working relationships with others and support team to reach common goals.
- Maintain efficient workflow by adhering to the sequence of service and standards detailed in relevant F&B Standards Manual.
- Serve beverages according to defined standards and measures (according to local license agreements).
- Mix ingredients to prepare cocktails and other drinks according to beverage recipes.
- Ensure all drinks transactions are processed, registered and settled.
- Ensure uniform and personal appearance are clean and professional.
- Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately.
- Undertake opening, closing & cleaning tasks as detailed on checklists.
- Coordinate with stewards to ensure equipment and bar area are kept hygienically clean and tidy at all times and sufficient glassware is available.
- Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
- Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with company policy and regulatory requirements.
- Perform related tasks and duties as assigned and deemed responsible by management.
Qualifications
Your personality counts more than your CV …
- You have a minimum of 3-4 years of experience as a Bartender in a 5-star hotel, upscale bar, or high-end restaurant.
- You have strong knowledge of beverages, cocktails, spirits, wines, and bar service standards.
- You are passionate about hospitality and genuinely enjoy creating memorable experiences for guests.
- You have experience with POS systems, cash handling, and managing guest requests and complaints professionally.
- You have a friendly, confident personality and enjoy interacting with guests and colleagues.
- You are reliable, organised, and able to keep a cool head and maintain service standards during busy periods.
- You are a true team player with a hands-on mentality and a positive attitude.
- You have good knowledge of bar hygiene, cleanliness, and responsible alcohol service.
- You communicate confidently in English.
Additional Information
What’s in it for you …
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
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