The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.

What you'll do...

• Assist the F&B department with daily administrative tasks
• Help cover service when necessary (increase of activity, sickness, etc.)
• Help the operational team by creating the SOP according to the needs and requests of the managers
• Understand the needs in terms of staff according to the days/events/trainings
• Be the link between the hotel and the “Occasionnels” (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
• Help managers in different projects
• Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
• Create, update and communicate food and drink bibles, new menus and tastings
• Help the hostesses if necessary
• Know how to use the different tools (Sevenrooms, Micros, etc.)
• Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
• Create and collect information in order to establish various reports
• Be the Micros referent (Micros champion)
• Track labor costs
• Assistance in the preparation of schedules via Strobbo
• Participation and animation of team briefings
• Purchase orders and tracking
• Participation in end-of-month inventories
• Collateral
• Assistance in creating and updating menus
• Management of Sevenrooms with F&B Reservation Agent
• Creation and monitoring of various F&B projects

What we're looking for...

• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• 550€/month
• Reimbursement of transport cost 80%
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the global Ennismore family for you and your nearest and dearest