Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

• Prime Function:

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

• Key Responsibilities:

  People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

• Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

• Operational Management

• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

• Other Terms & Conditions

• a. During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
• b. You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.

• Key Contacts

  Liaises with

  Responsible for (as assigned)

  Engineering Department

  Carpenter

  Electrician

  General Maintenance

  Painter/Polisher

  Plumber

  HVAC Specialist

  Occupational Health & Safety

  Employee Responsibility

  All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

   

• Diploma / Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, or related field
• Technical certifications in HVAC, Electrical Systems, Plumbing, or Fire & Safety (preferred)
• Knowledge of building maintenance systems, preventive maintenance, and equipment handling
• Understanding of safety standards and statutory compliance

• 3–5 years of experience in engineering operations, maintenance, or facility management
• Experience in hotel engineering / hospitality maintenance is preferred