Porter

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

 

Our Concierge team is responsible for providing first impressions to our guests.

As a Porter, your key responsibilities will include (but not limited to):

  • Welcoming guests.
  • Carrying luggage.
  • Valet parking guest vehicles.
  • Explaining hotel facilities.
  • Maintaining the cleanliness standards of the Hotel entrance.
  • Providing tourism information including dining and entertainment recommendations.
  • Promoting the Accor Live Limitless Loyalty Program.
  • Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

Qualifications

The successful candidate will have previous experience in a similar role plus (but not limited to):

  • Ability to lift sometimes heavy luggage.
  • Ability to work as part of a team but also independently.
  • Ability to provide prompt and efficient service including upselling advantageous.
  • Time management skills with the ability to multi-task.
  • Responsible Service of Alcohol and
  • C Class Driver’s Licence (Manual).

Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network. 

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