Assistant Director of Housekeeping Director
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.
What is in it for you
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Job Description
The Assistant Director of Housekeeping will be responsible for leading, developing, coaching and training a team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Assistant Director of Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.
Qualifications
Qualifications:
- Hotel Management/ Hospitality & Tourism degree or equivalent diploma is expected
- A minimum of 1-2 Years of experience as an Executive Housekeeper in a mid-scale or an Assistant Executive Housekeeper in a large hotel with proven results –Operational Excellence, Colleague Engagement and Financial.
- Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.
- Must have a passion for housekeeping!
- Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..
- Ability to motivate colleagues
- Good problem solver with the ability to think outside the box.
- Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.
- Will be required to work weekends and some evenings
- Hours need to be flexible to accommodate to operational needs
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.