L&D Assistant Manager

  • Full-time
  • Job-Category: Talent & Culture
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

  • Executes all carpenting and associated work to the highest professional standards for the whole complex 

  • Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists. 

  • Updating of personal training history files of all employees in co-ordination with the Director of Human Resources.  

  • Is familiar with Training Guidelines and Human Resources Policy issued by the Corporate. Head Office and ensures that they are applied accordingly. 

  • Helps in co-ordinating and supports yearly performance evaluations for supervisory staff together with the Director of Human Resources. 

  • Orders and organises distribution of Training Certificates.  

  • Ongoing information of arising problems or conflicts within the departments on a confidential basis. 

  • Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement.  

  • Compiles course/training requirements. 

  • Compiles and establishes course/training control instruments. 

  • Compiles hotel inspection reports, on the job observance. 

  • Ensures proper course material and up-dated job descriptions for in-house departmental trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements. 

  • Counselling of supervisors/employees in training matters (How to Train, etc.). 

  • Establishes monthly reports according to Hotel's/regional office requirements. 

  • Maintains a monthly overview of course breakdown and attendance. 

  • Co-ordinates up-dating of personal files of employees together with the HR Manager. 

  • Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.  

  • Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train). 

  • Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors. 

  • Ensures that departmental training schedules are established every six months in advance. 

  • Co-ordinates training activities with regional or corporate Training departments. 

  • Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Director of Human Resources). 

  • Ensures the general orientation during the introduction of new employees. 

  • Provides support and supervises the activities of the departmental menntor and checks regularly the proper introduction of new employees 

Additional Information

 

 

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