Guest Service Associate- F&B Service
- Full-time
- Job-Category: Food & Beverage
- Job Type: Permanent
- Job Schedule: Full-Time
Job Description
- Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
- Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
- Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
- Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
- Boost revenue by promoting hotel services and upselling when appropriate.
- Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail.
- Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
- Develop expertise in beverage offerings and manage stock efficiently.