Food & Beverage Duty Manager
- Full-time
- Job-Category: Food & Beverage
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
At Accor, we are proud to be a leading hospitality group in the Pacific region and globally, with over 5,000 properties across 100+ countries. We offer outstanding career development opportunities and the flexibility to Work Your Way across a diverse portfolio of brands, from luxury to economy.
Pullman Sydney Airport is a contemporary 5-star hotel located in Mascot Business Park, just a short walk from Mascot train station. With 229 modern rooms and suites and our signature Mobius Bar & Grill, we deliver an elevated food and beverage experience to both in-house and external guests.
We are currently seeking a passionate and driven Food & Beverage Duty Manager to join our team on a full-time basis.
Reporting to our Executive Chef, you will play a key leadership role in overseeing daily Food & Beverage operations across restaurant, bar, room service, and conference & events (banquets), ensuring exceptional service delivery and memorable guest experiences.
Job Description
- Lead and support the F&B team to deliver exceptional guest service and achieve Total Customer Satisfaction
- Drive revenue initiatives while maintaining strong cost control
- Build strong relationships with VIP and returning guests
- Supervise, coordinate, and plan daily team operations
- Ensure all team members are trained to meet brand and operational standards
- Handle guest feedback, challenges, and escalations professionally
- Act as part of the first response emergency team
- Drive continuous improvement and innovation in F&B offerings and service delivery
- Maintain high standards of food safety, hygiene, and presentation
Qualifications
- Previous experience in a similar role
(or an experienced F&B Supervisor ready to step up) - Strong leadership, communication, and problem-solving skills
- Hands-on approach with a strong focus on guest satisfaction
- Excellent attention to detail and professional grooming standards
- Strong organisational and time management skills
- Valid RSA
- Flexibility to work across a rotating roster, including evenings, weekends, and public holidays
- Full working rights in Australia
Additional Information
Why Join Accor?
- Grow and develop your career across a leading hospitality group in the Pacific
- Enjoy discounted accommodation and F&B across Accor properties worldwide
- Access Employee Assistance Program (EAP) and partner benefits
- Receive recognition through service milestones and tenure programs
- Benefit from Accor’s paid parental leave