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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Primary Responsibilities

Business Performance

Prepare periodical department budget & forecast, manage all operational costs within budgets

Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

Compile and update Standard Operating Procedures for all areas of responsibility periodically

Ensure that all auditing and reporting standards are conveyed to staff and adhered to

Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

Conduct quality control inspections of all areas of the hotel and share results with the team

Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

Conduct monthly Staff Meetings and daily briefings with Operational Managers

Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Minimum graduation additional certification(s) from a reputable Hospitality Management school will be an advantage

Minimum 6 years of Housekeeping experience with 3 years at a management level

Excellent reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Good working knowledge of MS Excel, Word, & PowerPoint