Cluster Director of Sales & Marketing
- Full-time
- Job-Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
Job Description
Business Performance :
- Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
- Work with Finance and team in preparation and management of the department’s budget and financial forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Sales & Marketing :
- Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
- Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
- Actively participates in sales presentations, property tours and customer meetings
- Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
Team Management :
- Identify and develop team members with potential
- Constantly monitor team members performance, attitude and degree of professionalism
- Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
Other Responsibilities :
- Be fully conversant with hotel fire & life safety/emergency procedures
- Be aware of the hotel fire & life safety/emergency procedures
Qualifications
- Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
- High degree of professionalism with strong understanding of global markets and business acumen
- Excellent reading, writing and oral proficiency in English language
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times