Security Ambassador
- Full-time
- Job-Category: Security
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Serve as a visible and approachable Security Ambassador, ensuring a safe, welcoming, and guest-focused environment at all times
Greet guests, visitors, and staff courteously while maintaining a strong security presence aligned with Palace service standards
Monitor hotel premises, including lobbies, entrances, guest floors, parking areas, and public spaces, to prevent unauthorized access and ensure safety
Conduct regular patrols to identify and report safety hazards, suspicious activities, or security breaches
Assist guests with directions, information, and minor concerns while maintaining professionalism and discretion
Enforce hotel policies, safety procedures, and local regulations in a respectful, non-confrontational manner
Monitor CCTV systems and alarm panels, reporting irregularities and escalating issues when necessary
Prepare accurate incident reports, daily activity logs, and handover notes
Support emergency response procedures, including fire alarms, evacuations, and crisis management protocols
Protect hotel assets, guests’ belongings, and confidential information
Maintain a professional appearance and demeanor consistent with the hotel’s brand and service culture
Promote a culture of safety, awareness, and hospitality among staff and guests
Qualifications
Basic knowledge of CCTV systems, access control, and alarm monitoring
Training in first aid, CPR, and fire safety is highly desirable
High school diploma or equivalent; additional education in hospitality, security management is an advantage.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.