Butler
- Full-time
- Job-Category: Default
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
Job Description
Butler
A Butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.
- Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
- Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
- Coordinate with other departments to ensure seamless service during events.
- Provide butler service during events, ensuring guests' needs are met.
- Serve meals and beverages in guest rooms or private dining areas.
- Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
- Handle room service orders and ensure timely delivery.
- Assist with booking tickets, making reservations, and other concierge services.
- Create and update guest profiles to ensure personalized service.
- Anticipate and fulfill guests' needs and preferences.
Qualifications
- Previous experience as a butler or in a similar role in a luxury hotel.
- A degree or diploma in hospitality management or a related field is preferred.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- High level of discretion and professionalism.
- Attention to detail and ability to anticipate guest needs.
- Multilingual abilities including Arabic are a plus
Additional Information