Adventure Park Manager
- Full-time
- Job-Category: Default
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
Job Description
Mantis is seeking an experienced Senior Leisure & Entertainment Manager to oversee the launch and operation of Gamra Adventure Park and Activities, the first experiential Mantis project in Saudi Arabia.
The Park Manager will have full P&L responsibility, leading a team of operators attractions within the adventure park. The role requires strong leadership, commercial acumen, and a proven track record in managing multi-attraction leisure or entertainment destinations, with safety and guest experience as absolute priorities.
Operations & Safety
Lead the safe, efficient operation of all adventure and cultural attractions in line with international safety standards and best practice
Ensure all SOPs, inspections, maintenance regimes, training and documentation are in place and consistently applied
Foster a strong safety-first culture while delivering fun, engaging guest experiences
Financial & Commercial Management
Full ownership of park P&L, cost control and revenue optimisation
Deliver accurate financial and operational reporting to Mantis management and board
Drive performance through KPIs focused on revenue, throughput, profit margin and NPS
Guest Experience
Deliver a high-quality, end-to-end customer journey, ensuring exceptional service standards across all attractions
Oversee delivery of bespoke experiences including group visits, school programs, corporate events and celebrations
Maintain a consistently high Net Promoter Score
Team Leadership
Lead, train and develop operational teams through effective rostering, onboarding, performance management and coaching
Resolve operational, people and guest issues with a long-term, solutions-focused approach
Promote professionalism, engagement and accountability across all park operations
Stakeholder & Brand Management
Act as the lead on-site representative, working closely with partners, landlords and internal stakeholders
Align regularly with senior management on commercial, operational and marketing plans
Serve as a brand ambassador, ensuring Mantis standards are reflected in presentation, behaviour and on-site activation opportunities
Key Deliverables
Accurate financial and operational reporting
Strong stakeholder relationships
High safety, compliance and operational standards
Consistently high guest satisfaction and NPS
Sustainable revenue and profit growth
Qualifications
Proven senior leadership experience in leisure, entertainment or adventure operations
Strong communicator and people leader; fluent in English and Arabic
Safety-driven, commercially minded and guest-focused
Energetic, engaging and passionate about adventure, recreation and experiential tourism
Mandatory Requirements
- Working with a wide array of activities and activations
- Min 3 years in proven track record managing safety orientated entertainment attractions
- Fit and healthy, enabling them to both participate in and operate activities safety
- Good level of English
- Willingness to work both inside and outside across all seasons
- Comprehensive understanding of industry related EN and ISO safety standards
Additional Information
Benefits, Rewards, Motivations: In recognition of your hard work and dedication, we offer:
- Lucrative Rewards: Your efforts won't go unnoticed – anticipate a competitive salary package with generous performance-based bonuses and incentives.
- Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
- Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
- Learning Opportunities: Access Accor's extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
- Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.