Assistant Venue Manager
Cibaria Noosa | Sunshine Coast, QLD

Welcome to Elysium Noosa Resort, an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations.

Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.

As we embark on this exciting new chapter, we are seeking an energetic and charismatic Assistant Venue Manager to support the Venue Manager, Cibaria Noosa in delivering exceptional service and operational excellence.

We value personality, Italianity, and passion. If you bring experience with Italian cuisine, thrive in a guest-facing leadership role, and enjoy fostering a warm, neighbourhood-style atmosphere, we would love to hear from you.

Key Responsibilities

• Support the Venue Manager with day-to-day venue operations

• Manage shifts and ensure smooth, consistent service delivery

• Conduct daily staff briefings prior to service

• Complete daily shift reports and banking procedures

• Lead and motivate the team, including ongoing performance management

• Maintain high standards of service, presentation, and guest engagement

• Assist with cost control and operational efficiency

• Minimum 2 years’ experience in a hospitality management or supervisory role, with strong leadership skills and the ability to inspire and motivate teams

• Excellent customer engagement skills, a strong memory for faces, and a polite, professional manner both in person and over the phone

• Sound knowledge of Italian food and wine, with an understanding of hospitality cost control measures

• Calm, composed, and effective under pressure, with strong multitasking ability in a fast-paced environment

• Exceptional attention to detail, high grooming standards, and confidence using hospitality systems

• Fluent in English (spoken and written), holding a current RSA Certificate, and full Australian working rights

• Availability to work varied hours, including weekends and public holidays

Preferred (but not essential)

• Formal hospitality qualifications

• Formal wine studies

• Experience with SevenRooms or similar reservation platforms

• Italian language skills

• Prior venue opening experience

• 30% discount on food and beverage at Accor properties worldwide

• Generous accommodation discounts across 4,500+ properties in over 110 countries

• Career mobility across Accor’s global brand portfolio

• Ongoing training and professional development opportunities

• A strong commitment to diversity and inclusion, with a focus on promoting diverse talent