Guest Service Associate - Front Office

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

Job Description

Operational

  • Carry out assigned duties as per operational standards
  • Ensure guest preferences / complaints are conveyed to Team Leaders and recorded.
  • Comply with all safety and security measures

Personnel

  • Follow all policies of the organization
  • Attend all trainings as per training calendar.
  • Follow organizational grooming standards.
  • Ensuring redressal of any associate complaints / issues
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