Guest Service Associate - Front Office
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Job Description
Operational
- Carry out assigned duties as per operational standards
- Ensure guest preferences / complaints are conveyed to Team Leaders and recorded.
- Comply with all safety and security measures
Personnel
- Follow all policies of the organization
- Attend all trainings as per training calendar.
- Follow organizational grooming standards.
- Ensuring redressal of any associate complaints / issues