Tamayyaz– Reservation Agent – Saudis Only

  • Full-time
  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.

Job Description

  • Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.
  • Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
  • Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
  • Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
  • Manage and resolve any reservation-related issues or complaints effectively and efficiently.

Qualifications

  • Tamayyaz Program is for Saudi Nationals Only.
  • Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
  • Basic English skills are a must.
  • Strong passion for the Hospitality Field.
  • Excellent interpersonal and communication skills.
  • Is a team player that contributes to and proactively assists co-workers.
  • Ability to work a flexible roster depending on departmental needs.
  • Ability to focus attention on guest needs, always remaining calm and courteous.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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