Assistant Director of Housekeeping
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.
Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.
Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.
Job Description
Supports the director in developing and implementing departmental strategies such as planning, budgeting, creating operational reports, and maintaining guest rooms, public areas, and heart of the house areas.
Monitors and ensures guest satisfaction, helps address and track guest concerns, and maintains high standards of cleanliness, and hygiene.
Trains and supervises all department staff by planning training such as coaching and performance management.
Qualifications
- Graduate of a degree in Hospitality Management or a related field is an advantage.
- A minimum of three (3) years of experience in a housekeeping leadership role, preferably as an assistant director, in a luxury hotel is an asset.
- Excellent leadership skills and strong interpersonal and problem-solving abilities with a commitment to housekeeping operations and exceeding guest expectations.
- Strong working knowledge of Opera and MS Office Applications.
- In possession of a valid work permit enabling employment in the Philippines.