Hotel All Rounder

  • Part-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Part-Time

Company Description

Ibis Budget Canberra are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.

 

Job Description

  • Working across both Reception and Housekeeping
  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Working in Housekeeping, cleaning guests rooms and servicing
  • Strong Attention to detail

Qualifications

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Are positive, friendly, and guest-oriented 
  • Have a strong attention to detail
  • Are flexible and ready to work across a seven-day roster, including weekends and holidays

Additional Information

  • What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Opportunity to develop your talent and grow within your property and across the world!

 

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