Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Pullman Ciawi Vimala Hills Resort Spa & Convention is a premium 5-star retreat sprawled across 14 hectares. The hotel is designed to immerse guests in breathtaking natural vistas and unrivaled tranquility. Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference. As one of The Best Resort in Asia, the hotel offers 208 opulent rooms and 19 villas, 4 restaurants and bar, meeting rooms and convention centers, spa, entertainment and activities area.

Key Responsibilities

• Greet and seat guests in a warm, friendly, and professional manner.

• Take food and beverage orders accurately and efficiently.

• Deliver food and drinks promptly while ensuring presentation meets brand standards.

• Maintain cleanliness and organization of the restaurant, bar, and service areas.

• Anticipate guest needs and respond promptly to any requests or concerns.

• Assist in setting up and clearing tables before and after service.

• Follow hotel and brand service standards, policies, and procedures.

• Work collaboratively with kitchen and bar teams to ensure smooth service operations.

• Handle guest payments and ensure proper billing procedures are followed.

• Uphold hygiene, safety, and sanitation standards at all times.

Qualifications

• Minimum High School Diploma or equivalent education (Hospitality background preferred).

• Previous experience in a 4- or 5-star hotel or restaurant is an advantage.

• Good communication skills in English (both spoken and written).

• Strong customer service orientation and a positive attitude.

• Ability to work under pressure and handle multiple tasks efficiently.

• Neat and well-groomed appearance in accordance with brand grooming standards.

• Flexible to work shifts, weekends, and public holidays.

• Team player with good interpersonal skills and enthusiasm for hospitality.