Bar Waiter/Waitress

  • Full-time
  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

  • Serve food and beverages to the highest standards, ensuring consistency and excellence at all times.

  • Possess complete knowledge of all menus — including St James Bar, Afternoon Tea, Rose Lounge, and Wild Honey St James.

  • Deliver attentive and professional service, anticipating guests’ needs and ensuring their comfort throughout their visit.

  • Support the smooth operation of the St James Bar alongside your colleagues, promoting a service of excellence.

  • Accurately process guest checks on the Micros system and maintain responsibility for stock and cash handling.

  • Maintain impeccable cleanliness and presentation of the bar area and report any maintenance needs promptly.

  • Support training initiatives to enhance team product knowledge and operational standards.

  • Attend pre-service briefings, training sessions, and departmental meetings, contributing to a culture of continuous improvement.

  • Uphold all licensing, food safety, health & safety, and fire regulations.

  • Demonstrate flexibility by supporting other areas of the hotel when required.

    Qualifications

    • You are passionate about mixology and creating unforgettable guest experiences.

    • You have solid experience in a luxury or high-end bar environment.

    • You are confident using Micros and have strong knowledge of food and beverage service.

    • You are attentive, professional, and take pride in presenting yourself and your workspace impeccably.

    • You thrive in a team environment and are eager to learn and grow within a world-class hotel.

    Additional Information

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