Tamayyaz - Reception Agent - Saudis Only

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and on-the-job training.

Job Description

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:  

  • Consistently offer professional, friendly and engaging service. 

  • Greet, check in and settle guest accounts while ensuring all service standards are followed.

  • Maintain accurate records of daily transactions and cash handling.

  • Handle guest requests, questions and concerns effectively and promptly.

  • Promote a professional team environment.

  • Follow department policies, procedures and service standards. 

  • Performs any and all other tasks assigned by management. 

  • Upholds the highest standard of internal and external customer service at all times. 

  • Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 

Qualifications

  • Tamayyaz Program is for Saudi Nationals Only.
  • Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
  • Basic English skills are a must.
  • Strong passion for the Hospitality Field.
  • Excellent interpersonal and communication skills.
  • Is a team player that contributes to and proactively assists co-workers.
  • Ability to work a flexible roster depending on departmental needs.
  • Ability to focus attention on guest needs, always remaining calm and courteous.

Additional Information

Languages Preffered - Arabic and English

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