Duty Manager
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.
The hotel offers 378 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests.
Job Description
• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Ensures that guests' stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel
• Ensures the respect of procedures and hygiene and safety standards
• Manages and motivates front office teams in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services
• Manages headcount and organisation for optimum efficiency in compliance with legislation
• Helps the department meet its targets
• Helps increase hotel revenue through his/her sales efforts
Qualifications
• Vocational diploma of Hospitality
• Significant experience in a customer-service position or 2 years experience at the same position in 5 stars International Hotel chain
• Experience in team management
• Computer literate
• Languages: fluent in the national language, English and a third language